Pricing Policy
Arogya MedTech Pvt Ltd. is working as a facilitator ensuring the proper care is provided to the user (“Care-Seeker”) by different Service Providers (“Care-Providers”) on a pre-scheduled date and time (“Care-DateTime”) and venue ( “Service-Venue” is generally home of the “Care-Seeker” or Clinical establishment of certain “Care-providers”, such as Doctor, Physiotherapist).
A list of such Services and Care-Providers are mentioned below, but it’s not an exhaustive list:
-
Doctor or Physician
-
Clinical Nurse
-
Physiotherapist
-
12/24 hours Attendant ( Maid-Care / Nursing-care etc)
-
Ambulance
-
Delivery of Monthly Medicine at Home (No Emergency Medicine)
-
Lab Services at Home ( if sample can be collected at home)
-
Medical Equipment (rented or bought)
-
Clinical technician (For patients receiving clinical interventions, such as IV Channel, Catheterisation, Ryles Tube etc).
None of the “Care-Providers” are employees of Arogya MedTech Pvt Ltd. While Arogya MedTech Pvt Ltd follows detailed process to do reference and background check of the “Care- Providers”, Arogya MedTech Pvt Ltd is not responsible for any misconduct by any the “Care-Providers” and/or it's employees/contractors/workers. Arogya MedTech Pvt Ltd is also not responsible for any negligence (clinical or non-clinical) of the “Care-Providers”, as they work as independent entities, individually or organizationally.
Price Range
For providing the services mentioned above a fees is charged by Arogya MedTech Pvt Ltd. Such fees has to be provided while scheduling the service. Either in the website or in the corresponding mobile app [ referred as Mobile Application], the fees for the service orders is clearly mentioned to the user of the Mobile application, before any payment is done. Typically the range of transactions on the Website or in the Mobile Application varies from INR 200 to INR 5000.
Cancellation
To be eligible for a 100% refund, you must cancel the service requested 48 hrs. in advance of the “Care-DateTime” and not have used any of our service. For details of “Refund” please refer “Refund Policy”
Pricing Errors
We work hard to ensure the accuracy of pricing. Despite our efforts, pricing errors may still occur. In case of any such pricing error we will cancel your order and notify you of the cancellation.